Privacy Policy

Effective Date: 09/01/2025
Website: https://facilprint.com
Business Name: Facilprint LLC

At Facilprint, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

1. Who We Are

Facilprint is a professional printing and design service provider. Our website address is: https://facilprint.com.

2. Information We Collect

We may collect personal information when you:

Place an order
Register or create an account
Contact us
Leave a comment
Upload content
Subscribe to newsletters or promotions

Information may include:

Name, email address, phone number, billing/shipping address
Uploaded files and customization preferences
Payment details (processed securely via third-party gateways)
Technical data such as IP address, browser type, and cookies

3. Comments and Media

When visitors leave comments, we collect the data shown in the form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) from your email may be sent to the Gravatar service to check if you’re using it. You can review Gravatar’s privacy policy here: https://automattic.com/privacy. After comment approval, your profile picture may appear publicly.

If you upload images to the website, please avoid including embedded location data (EXIF GPS), as visitors may extract that data from images.

4. Cookies

We use cookies to improve your experience. These small files help remember your preferences and enhance functionality.

Examples:

If you leave a comment, you can opt-in to save your name and email for future use (stored for one year).
Login pages use temporary cookies to check if your browser accepts cookies.
Login and screen option cookies may last from 2 days to 1 year, depending on your preferences.
Editing or publishing articles may generate a cookie containing the post ID.

You may disable cookies through your browser settings, but some features may not function properly.

5. Embedded Content

Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves the same as if you visited the external website directly. These sites may collect data, use cookies, and track your interaction if you are logged in to their platform.

6. How We Use Your Information

We use your data to:

Process and fulfill orders
Communicate with you about your account or services
Provide customer support
Improve site performance and services
Send promotional content (only if opted-in)

7. Data Sharing

We do not sell or rent your personal data. However, we may share data with:

Trusted service providers for payment processing, shipping, and email marketing
Spam detection services for comments
Legal authorities when required by law
Internal staff or administrators for account management

If you request a password reset, your IP address will be included in the reset email for security purposes.

8. Data Retention

Comments: Retained indefinitely to automatically recognize and approve future comments.
User Accounts: For registered users, personal information is stored in your profile. You may view, edit, or delete your information at any time (username changes are restricted).
Orders and Transactions: Retained as needed for legal, tax, and administrative reasons.

9. Your Rights

You have the right to:

Access the personal data we hold about you
Request data correction or deletion
Request an export of your data
Withdraw consent for marketing communication at any time

To make a request, contact us at support@facilprint.com.

10. Where Your Data Is Sent

Visitor comments may be scanned by an automated spam detection service. Other data may be processed by trusted third parties (e.g. payment processors or email platforms) in compliance with applicable data protection laws.

11. Data Security

We implement security measures to protect your information. However, no method of transmission over the internet is 100% secure. Use our website at your own risk.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted here with an updated effective date. Continued use of our site implies acceptance of the revised policy.

13. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Facilprint LLC
Email: support@facilprint.com
Website: https://facilprint.com